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Professional Services

Our professional services ensure that you can rely on Vega to provide complete turnkey solutions to your requirements; from initial needs analysis, consultancy, system and solution design, implementation, project management, training, and technology adoption.

Site Assessment and Survey

We conduct a high-level on-site assessment as part of the proposal process. Once we proceed with the project, we then carry out a more detailed survey.

To support this survey, our surveyor comes on site with your project liaison. Utilizing consultative briefs, checklists, and technical assessment tools, the surveyor walks through the solution requirements and ascertains any site-oriented information which may be pertinent to the solution proposal and deployment.

Survey and assessment information is then collated and utilized by our Technical Project Manager to ensure that our solution proposal is entirely contingent your network and building infrastructures.

System Design

Our System Design team is highly qualified to ensure the utmost standards of design quality. Our team utilizes the information collated from consultation sessions, site assessments, and surveys to plan and better provide you with the most efficient solutions. In collaboration with your account manager and project team, our designers devise and cost the best value solution for the low, medium and long-term requirements.

Our solutions proposal documents are published with version controls, enabling all parties to track the solution development and agree on final proposals. Our systems design services are available both as an integrated process of our solution delivery and as a consultative service for:

  • Customized design of Audio Visual systems
  • Evaluation of third-party solution designs
  • Technology review and evaluation sessions
  • Third party solution verification
  • Creation of” Invitation to Tender” (ITT)
  • Production of conceptual solution drawings
  • Production of as-built system schematics, cable schedules, elevations, and rack layouts

Project Management

All our project managers are certified technology specialists who can provide you with the industry's best practice in project management expertise. We ensure project deliverables and milestones are delivered, as we define communication channels and resources.

We thoroughly assess risks and put contingency plans in place. The dedicated Project Manager coordinates the supply-chain and logistics, controlling the budget and keeping you informed of any change. The assigned project manager can ensure the quality of the engineering work involved in the project, coordinate user training, and produce handover documentation for the support team.

We assure our clients of:

  • A project manager as the single point of contact throughout the project
  • Complete procurement management
  • Complete delivery management
  • Single point of accountability and responsibility

Training

The most common contributing factor to poor return on investment in technology is a lack of ‘adoption’ by the intended users of the solution.

We view applications training as fundamental to the handing over of any solution. With this in mind, we offer our User Applications Training Program with every significant solution deployment. Ensuring that you and your team get the most comprehensive adoption and engagement in the solution, therefore, gaining an optimal return on your investment.

Learn more about our Solutions and Services